Moodclinics Privacy Policy
Effective Date: December 1, 2023
MoodClinics is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us. By using MoodClinics’ services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
A. Personal Information
• Name, email address, phone number, and mailing address.
• Payment details (e.g., credit card or HSA/FSA card information).
• Health-related information, such as medical history, symptoms, and treatment preferences, which you provide during evaluations or consultations.
B. Technical Information
• IP address, browser type, operating system, and pages visited on our website.
• Cookies and tracking technologies to enhance user experience.
C. Communications
• Messages sent via email, contact forms, or our telehealth platform.
2. How We Use Your Information
We use your information to:
• Provide psychiatric evaluations, treatment recommendations, and related services.
• Process payments and manage subscriptions for services like our $49 psychiatric evaluation and monthly plans.
• Improve our website functionality and customer experience.
• Respond to inquiries, provide customer support, and resolve issues.
• Comply with legal obligations or respond to lawful requests, such as court orders or subpoenas.
3. Sharing Your Information
We do not sell your personal information. We may share your information under the following circumstances:
• With Service Providers: To process payments, manage telehealth services, or maintain our website.
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of MoodClinics.
4. Protecting Your Information
MoodClinics implements industry-standard security measures to safeguard your personal and medical information. This includes:
• Data encryption during transmission and storage.
• Restricted access to sensitive information by authorized personnel only.
• Routine monitoring for security breaches.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Privacy Rights
You have the right to:
• Access and review the personal information we have about you.
• Request corrections to inaccurate or incomplete information.
• Opt out of non-essential communications (e.g., marketing emails).
• Request the deletion of your information, subject to legal and regulatory requirements.
To exercise your rights, please contact us at support@moodclinics.com.
6. Third-Party Links
Our website may contain links to third-party websites or services. MoodClinics is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
7. Use of Cookies
MoodClinics uses cookies to improve your browsing experience and gather analytics. You can adjust your browser settings to decline cookies, but this may affect your experience on our website.
8. Children’s Privacy
MoodClinics does not knowingly collect personal information from individuals under 18 without parental consent. If we become aware that we have inadvertently collected such information, we will delete it promptly.
9. Updates to This Policy
MoodClinics reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
MoodClinics
2030 W Baseline Road #182-6211
Phoenix, AZ 85041
Email: support@moodclinics.com
Thank you for trusting MoodClinics with your mental health care. Your privacy and security are our top priorities.