Patient Portal

The patient portal provides patients with a convenient, secure platform to access and manage their healthcare information. Here are the main services and features available to patients when using the SimplePractice patient portal:

1. Appointment Management

• Schedule Appointments: Patients can request or book appointments based on the provider’s availability.

• View Upcoming Appointments: Allows patients to see their scheduled sessions.

• Cancel or Reschedule Appointments: Enables patients to manage changes to their bookings, subject to the provider’s policies.

2. Secure Messaging

• Share Documents: Upload forms, insurance cards, or other necessary documents securely.

3. Telehealth Access

• Join Video Sessions: Patients can access secure telehealth sessions directly through the portal without downloading additional software.

• Test Connection: Ensures smooth video calls by allowing patients to test their device setup in advance.

4. Billing and Payments

• View Invoices and Statements: Patients can see a detailed history of their billing and payments.

• Make Payments: Provides the option to pay outstanding balances online using a credit card or other accepted payment methods.

• Set Up Auto-Pay: Enables automatic payments for recurring charges.

5. Intake Forms and Documents

• Complete Intake Forms Online: Patients can fill out necessary forms before their first visit, such as consent forms or medical history.

• Sign Documents Electronically: Simplifies the process of providing required signatures for policies and agreements.

6. Reminders and Notifications

• Appointment Reminders: Receive reminders via email, text, or portal notifications to reduce no-shows.

• Follow-Up Notifications: Alerts for upcoming payments, required forms, or document reviews.